Shipping & Returns

All prints are professional printed on high quality, heavyweight, acid-free archival white paper. Frames not included. 

Processing time: 
Your purchased prints will be printed and shipped within 3-7 business days of purchase. All prints are made to order.

Delivery information:

🇱🇷🇨🇦 U.S. and Canadian customers: Orders will ship from the U.S. in a sturdy cardboard box mailer via FedEx (U.S. and Canada) or USPS (International) with tracking. Please allow an additional 1-5 business days after processing for delivery.

🇬🇧🇪🇺 United Kingdom and European Union customers: Orders will be processed and posted from the U.K. via Royal Mail. Delivery time within the U.K. is 1-4 working days after your order is processed. EU customers will receive their orders within 3-14 days. EU customers will receive a tracking number if the total purchase is greater than $45 USD.

🇦🇺 Australia customers: Orders are printed and posted from Queensland via Australia Post with tracking. After processing, please allow an additional 1-5 working days for delivery.

🇳🇿 New Zealand customers: Orders are printed and posted from my partner in Auckland via Post Haste 2-day inter-island with tracking. 

*** Customs & Duty Fees:
Please note that Canadian and EU customers may be responsible for additional customs and duty fees. Please check your country's policies for details. The Crown Prints is not responsible for additional fees or delays due to customs and duty processes.

Unexpected delays can occur due to customs and import procedures. The Crown Prints is not responsible for delays or other issues arising through the customs process. If delivery is attempted and prints are shipped back to us, the customer will be responsible for additional shipping fees.

The Crown Prints cannot guarantee these shipping times, but strives to exceed expectations. If you need your prints in a hurry, purchasing the printable (instant download) option is recommended.

Customs fees, duties and import taxes:
Please be aware that you may be required to pay additional costs to meet your country's import regulations if you are located in Canada and the European Union.

How are prints from The Crown Prints shipped? 
Prints are packaged securely to avoid shipping damage and shipped from the U.S., U.K, Australia or New Zealand, depending on the location of the recipient.

What is your return policy?
Since all shipped artwork from The Crown Prints is specially made to order, returns or exchanges on print orders cannot be accepted. In the event of shipping damage or receipt of an incorrect order, please get in touch and snap a photo if you can so that I can either expedite a replacement or issue a refund (on a case-by-case basis).

Questions?
Please contact Jenny!